Curriculum 1: Understanding and Implementing the CLAS Standards

Introduction

Welcome to the National Multicultural Center’s “Understanding and Implementing the CLAS Standards.” This is the first in a series of curricula that will cover a wide range of topics concerning the provision of culturally competent healthcare services to all individuals belonging to a diversity of ethnic, racial, and cultural groups.

The “Understanding and Implementing the CLAS Standards” contains 4 modules, designed to assist readers in becoming familiar with the details of the Office of Minority Health’s National Standards for Culturally and Linguistically Appropriate Services in Health Care: Final Report. Before reading each module, you will be offered a short pretraining assessment to give a baseline view of your beginning knowledge of the topics covered in that module. Then, at the end of the module, you will be able to take a post-training assessment to determine whether you have achieved the module’s learning objectives.

The modules are:

CLAS Standards Overview
Culturally Competent Care
Language Access Services
Organizational Supports for Cultural Competence

In 2012, the Office of Minority Health will issue an updated version of the National Standards for Culturally and Linguistically Appropriate Services in Health Care. This curriculum will provide revisions in light of the contents of the updated CLAS Standards.

Learning Objectives of the Overall Curriculum

Describe the relevance of Title VI of the Civil Rights Act of 1964 to healthcare organizations (Module 1)
Describe what a covered entity is (Module 1)
Identify the 3 content types of CLAS standards (Module 1)
Define “culturally competent care” (Module 2)
Describe the importance of staff diversity in healthcare organizations (Module 2)
Identify the types of mandated translated materials (Module 3)
Describe the roles and qualifications of interpreters (Module 3)
Discuss the collection of patient data (Module 4)
Describe the role of community involvement in culturally competent care (Module 4)
Discuss the roles of organizational structure and organizational self-assessment in achieving and maintaining culturally competent care (Module 4)

You can also view the archived Webinar (Archived Webinar Part 1 | Archived Webinar Part 2) and slides (Slides Part 1 | Slides Part 2) that supplement this curriculum.

	1. Understanding and Implementing the CLAS Standards Curricula 1 2 3 4 AETC-NMC Home Curricula Home Glossary Feedback

	About Curriculum 1 Module 1: CLAS Standards Overview Learning Objectives & Pretraining Assessment Development of CLAS Standards Title VI Obligations CLAS-Related Terminology Target Audiences for Training Curricula & Trainers Training & Education Resources Assessing the Trainings Content of CLAS Standards Stringency of CLAS Standards Assessment Questions Module 2: Culturally Competent Care Learning Objectives & Pretraining Assessment Standard 1 Standard 2 Standard 3 Assessment Questions Module 3: Language Access Services Learning Objectives & Pretraining Assessment Standard 4 Standard 5 Standard 6 Standard 7 Assessment Questions Module 4: Organizational Supports Learning Objectives & Pretraining Assessment Standard 8 Standard 9 Standard 10 Standard 11 Standard 12 Standard 13 Standard 14 Assessment Questions	Introduction Welcome to the National Multicultural Center’s “Understanding and Implementing the CLAS Standards.” This is the first in a series of curricula that will cover a wide range of topics concerning the provision of culturally competent healthcare services to all individuals belonging to a diversity of ethnic, racial, and cultural groups. The “Understanding and Implementing the CLAS Standards” contains 4 modules, designed to assist readers in becoming familiar with the details of the Office of Minority Health’s National Standards for Culturally and Linguistically Appropriate Services in Health Care: Final Report. Before reading each module, you will be offered a short pretraining assessment to give a baseline view of your beginning knowledge of the topics covered in that module. Then, at the end of the module, you will be able to take a post-training assessment to determine whether you have achieved the module’s learning objectives. The modules are: CLAS Standards Overview Culturally Competent Care Language Access Services Organizational Supports for Cultural Competence In 2012, the Office of Minority Health will issue an updated version of the National Standards for Culturally and Linguistically Appropriate Services in Health Care. This curriculum will provide revisions in light of the contents of the updated CLAS Standards. Learning Objectives of the Overall Curriculum Describe the relevance of Title VI of the Civil Rights Act of 1964 to healthcare organizations (Module 1) Describe what a covered entity is (Module 1) Identify the 3 content types of CLAS standards (Module 1) Define “culturally competent care” (Module 2) Describe the importance of staff diversity in healthcare organizations (Module 2) Identify the types of mandated translated materials (Module 3) Describe the roles and qualifications of interpreters (Module 3) Discuss the collection of patient data (Module 4) Describe the role of community involvement in culturally competent care (Module 4) Discuss the roles of organizational structure and organizational self-assessment in achieving and maintaining culturally competent care (Module 4) You can also view the archived Webinar (Archived Webinar Part 1 \| Archived Webinar Part 2) and slides (Slides Part 1 \| Slides Part 2) that supplement this curriculum. NEXT »
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1. Understanding and Implementing the CLAS Standards

Introduction